LONG TERM CARE
Nurse call built around complex care and busy shifts
Connect bedside calls, staff assist, bed-exit monitoring, and voice communication in one DCC workflow. Build around a wired system, extend coverage wirelessly, and give caregivers the detail they need to respond.
DESIGNED AROUND LONG TERM CARE
A clear call from every bedside
Teams in long-term care homes manage frequent requests, different levels of mobility, and rooms that may be shared. DCC helps distinguish where a call began, route it to the assigned team, and keep the response visible from the room to the corridor and staff devices.
EVERYDAY CARE
Start where most calls begin: the bed and the washroom
In long-term care, most calls start at the bed or in the washroom, and many residents need help to make them. Start there.
Make bedside calls specific
Match the nurse call button or specialty call cord to the resident, so they can call from bed or a chair. Pull cords cover washrooms and common areas. Clear room and bed labels tell staff exactly where to go.
Speak before arriving
With the Communication Hub, staff can talk to the resident before they arrive. They clarify the request and offer reassurance on the way. Need the same inputs without voice? Choose the Hub Station.
Bring support to the point of care
Multicall and Communication Hub stations put a staff assist button within reach during hands-on care. Each request follows the unit’s priority and escalation rules.
HARDWARE THAT FITS
Practical choices for long term care
Select devices around the room, the resident, and the response you want to support. These are useful starting points for a site-specific design.
Call Cord Station
A fixed bedside call point, wired or wireless. Select a standard cord or a specialty touch, pad, squeeze or breath-activated cord to suit each resident’s reach and strength.
View call cord options
Communication Hub
Two-way voice, staff-assist workflows, and two call cord jacks. Each cord has a unique ID to distinguish calls in a double-occupancy room.
View product options
Hub Station
Two separately identified call cord jacks support shared-room layouts, in a wireless or wired version. Add compatible inputs around the room.
View product options
Pull Cord Stations
Place pull cords in resident washrooms and shared areas. Available wired or wireless.
View product options
Fall Pad Monitor
Bed and chair pads alert staff when a resident gets up, and a floor pad alerts them when the resident steps onto it. Available wired or wireless.
View product options
Dome Light
A four-colour dome light above each door shows call status at a glance, with a built-in buzzer so calls are heard as well as seen. Combine it with directed staff alerts to suit the unit’s response workflow.
View product optionsBed-exit monitoring reports pad events when a resident rises or steps onto a floor pad. It is distinct from detecting a fall and supports, rather than replaces, caregiver supervision.
CALL CORDS
Match the cord to the resident
Start with the standard Call Cord, or choose a specialty cord for a resident who cannot reach or press a button. Every cord plugs into the same quarter-inch call cord jack on supported DCC stations, so the cord is matched to the resident and swapped at the jack as needs change, with no rewiring.
Call Cord
The standard bedside call cord: a red push button in an easy-grip white handle, with a quarter-inch plug that fits every DCC call cord jack.
TouchCall Cord
A large, ultra-sensitive touch plate that calls with light contact, with no button to find. The tent-style design positions around the resident and suits hand, arm, knee, foot or chin activation.
PadCall Cord
A broad, soft vinyl pad that calls with light pressure from the fingers, hand or elbow. Soft gripping feet keep it from sliding, including on bedding.
GeriCall Cord
A flat, low-effort pad for residents with limited strength or mobility. Calls with slight pressure from the hand, arm, leg or body, and can sit under the chin.
PressCall Cord
A soft, oval bulb that calls with a simple hand squeeze. Fits comfortably in the hand, with no button to locate.
BreathCall Cord
Breath-activated calling for residents with little to no motor control. A flexible gooseneck holds the straw within reach; the straw and filter kit is single-patient use.
| Activation point | TouchCall | PadCall | GeriCall | PressCall | BreathCall |
|---|---|---|---|---|---|
| Fingers | – | ● | – | – | – |
| Hand or palm | ● | ● | ● | – | – |
| Hand squeeze | – | – | – | ● | – |
| Arm or elbow | ● | ● | ● | – | – |
| Knee or leg | ● | – | ● | – | – |
| Foot | ● | – | – | – | – |
| Chin | ● | – | ● | – | – |
| Breath | – | – | – | – | ● |
Position it where the resident’s contact point naturally rests, secure it within reach, and place a test call before leaving the room. Specialty cords are resident-activated; they are not fall monitoring sensors.
Separately identified inputs for each bedIN PRACTICE
Two residents. Two call cords, two fall pads. Clear identification.
In double-occupancy rooms, both the Hub Station and Communication Hub offer two call cord jacks with a unique ID for each cord. Configure the two inputs with distinct bed labels so staff can tell which bedside initiated the call, rather than receiving only a room-level request.
Where a care plan calls for bed-exit monitoring, add a fall pad for each bed as well. Pads connect through the hub’s auxiliary inputs or a Fall Fighter Wireless monitor and are labelled Fall pad A and Fall pad B, so a bed-exit alert also points staff to the right resident.
The Communication Hub adds two-way voice. Identify and test each call cord and fall pad separately during commissioning.
TEAM & OVERSIGHT
Keep a busy unit coordinated, and documented
Heavy workloads and quality reviews mean the response has to be routed well and recorded well.
Coordinate the unit
Route by assignment, work zone, or shift. Escalate unanswered calls and combine discreet handset or smartphone notifications with call lights and audible indications where required.
Review the care delivered
Review response times, recorded care time, care categories, and event history by shift or unit. Use the records to understand workload and discuss response-time outliers.
Support residents who may wander
Add wander management for residents or units that need monitored-door protection. Plan protected exits, staff notification, and escort workflows around the care setting.
Explore wander managementRecorded care time reflects the configured workflow; it is not independent confirmation of bedside presence. Features depend on the selected equipment and configuration.
YOUR BUILDING. YOUR STARTING POINT.
Wired where it counts, wireless where it helps
Wired systems are often requested in long-term care, particularly for fixed bedside stations and corridor call lights. Wireless devices can complement that design in additions, retrofits, or areas where new cabling is impractical. The right mix depends on your rooms, existing infrastructure, and care workflows.
Full system installation
Plan the DCC server, software, call points, and staff communication for a new build or complete replacement.
Explore deployment optionsSystem upgrade
Connect DCC to a compatible existing nurse call system and retain suitable equipment while adding communication and reporting.
Explore deployment optionsServer takeover
Replace the server behind a compatible EchoStream system and retain suitable installed transmitters and pendants after a compatibility review.
Explore deployment optionsPLAN YOUR COMMUNITY
Plan your rooms, beds, and response workflow
Bring your room schedule, shared-room requirements, existing wiring, and alerting priorities. We will help identify the stations, communication tools, and deployment path that fit.