WHY POLTYS CANADA
Two decades of voice engineering. A dealer in your province. Support for the long term.
A nurse call system is a ten-year decision. Poltys Canada has built computer telephony and voice systems for more than twenty years, DCC runs in more than 1,000 installations, and every system is installed and serviced by an authorized dealer close to you.
TRACK RECORD
Experience you can check before you commit
DCC is not a first-generation product from a new vendor. It is built on two decades of voice and telephony engineering and refined through more than a thousand installations.
Voice is where we started
Poltys began in computer telephony, which is why two-way voice, IP-PBX calling and paging are part of DCC rather than a bolt-on.
How voice and nurse call work togetherCompatible with what you own
DCC is compatible with more than 25 existing nurse call systems, so an upgrade can start by keeping the call points that still work instead of replacing everything.
Compare deployment optionsDesigned around life-safety standards
DCC is designed to meet the requirements of UL 2560 and UL 1069, the standards that apply to emergency call and nurse call systems in senior care.
Read the FAQ
LOCAL DEALERS
Someone nearby who knows your building
DCC is quoted, installed, commissioned and serviced by an authorized Poltys dealer in your province, not shipped in a box or supported from another country. Your dealer walks the site, plans coverage around occupied rooms, trains your staff and comes back when you need them.
Behind every dealer, the Poltys Canada team provides technical support, training and product engineering.
Find your authorized dealerFOR YOUR INVESTMENT
Bring what you have. Build what comes next.
Your starting point should shape your modernization plan. Every deployment uses the DCC server; what changes is how much of your existing system stays in place.
Full system installation
Build a complete DCC system with the server, software, and wired or wireless devices selected for your community. A practical starting point for new construction or equipment that has reached the end of its useful life.
System upgrade
Add the DCC server and retain compatible installed hardware. DCC is compatible with more than 25 existing nurse call systems: depending on the one in place, DCC either replaces the legacy server outright or connects to it directly, bringing new capabilities to equipment you already own.
Server takeover
For compatible EchoStream-based systems, replace the server while reusing installed transmitters and pendants. Gain DCC alert management, communication, and reporting without replacing the entire device network.
We assess your existing system, device compatibility, and site requirements before recommending what to retain, connect, or replace.
FOR THE LONG TERM
Support that continues as your community evolves
New staff join. Phones and operating systems change. Your care needs grow. Ongoing maintenance helps keep the DCC platform and the people using it ready for those changes.
Connect with supportKeep software and devices in step
An active Site Maintenance Agreement (SMA) includes DCC releases, security patches, and interoperability updates. Keeping the server current is especially important as DCare Messenger and mobile operating systems evolve.
Help your team stay confident
The SMA includes remote technical support and refresher training for staff and dealers. Backup and restore, system-health monitoring, and server recovery assistance support ongoing operation; services vary by configuration.
Plan for after-hours outages
The optional PYESA Emergency Support Agreement adds after-hours call-back coverage for a DCC system outage, including weekends and holidays. It requires an active SMA; routine configuration work and partial faults remain within standard support hours.
CANADIAN SENIOR CARE
Planned for the way your community provides care
Choosing technology for assisted living facilities, independent living, long-term care, memory care or hospice starts with the right balance of resident independence, communication and staff support. Poltys Canada brings nurse call, staff safety, wander management, and compatible monitoring devices into a plan built around those needs.
LET'S START WITH YOUR COMMUNITY
See what a better-connected care team could look like
Tell us about your current equipment, care setting, and priorities. We will help you explore a DCC deployment that fits your community and your next stage of growth.